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Return Policy

Here at AMTS we understand how important return options are to the consumer.  Our return policy is very simple. If you are not satisfied with the workmanship or fit of your saddle you may return it for a full refund, or exchange less shipping and handling within 10 days. 

For a full refund of purchase price, we expect the saddle to be in excellent condition, we also understand that to properly try or test ride the saddle you have to go out and ride it. As long as the saddle shows no signs of misuse or abuse there will be no penalty or a restocking FEE, and of course No questions. A full refund, minus shipping, will follow after return of the saddle in resalable condition. It is really very simple, when your return a saddle, return it in the condition you would like to receive a saddle if you were making a purchase!

Warranty

Allegany Mountain Trail Saddles warrants to the original purchaser of a saddle. For 5-years (as long as the original purchaser owns it), we will cheerfully repair or replace a broken tree. This, of course, provides that the saddle has not been subjected to misuse, negligence or accident. Shipping charges to be paid by the purchaser.

Each saddle tree comes with a 5-year limited warranty to be free of original defects, in material and workmanship in normal use from the date of purchase. This warranty is expressly limited to the repair or replacement of the saddle tree and Allegany Mountain Trail Saddles shall not be responsible for any consequential damage or loss occasioned by the use of its products. This warranty is void if the saddle is used in a commercial or rental application. Please contact Allegany Mountain Trail Saddles prior to any return or warranty service.

Allegany Mountain Trail Saddles warrants its custom saddles and tack, to the original purchaser only, to be free of defects in materials and workmanship for one (1) year from the date of purchase. Determination as to whether a product is defective, or is not defective, is determined solely, by Allegany Mountain Trail Saddles. Shipping to return a product to Allegany Mountain Trail Saddles, for defective determination, is borne by the purchaser. Freight to return the product to the purchaser is borne by Allegany Mountain Trail Saddles, in the continental USA only. The company will repair or replace, at it’s sole discretion, any product found by the company to be defective, for use as intended, after return to, and examination by, Allegany Mountain Trail Saddles. This LIMITED ONE YEAR WARRANTY does not cover incidental damages or consequential damages caused by misuse, abuse, accident, or neglect caused by any person(s) or thing(s), purchaser’s sole remedy being repair or replacement, at the sole discretion of Allegany Mountain Trail Saddles. Functional alteration of any kind, by the purchaser, dealer, or other person(s), to the product specifically voids this warranty.

These warranties become null and void if you make any modifications to the saddle.

We at Allegany Mountain Trail Saddles would also like to remind you that there are inherent dangers in the sport of riding horses. Under no circumstances will Allegany Mountain Trail Saddles be liable for any consequential loss, cost, damage or injury arising from the use of any saddle or tack sold. In using the products, you understand and agree to assume all risks and hazards, including the possibility of injury to your horse, yourself and others, that are inherent in this activity. Please be safe.
 

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