| Return Policy
Here at AMTS we understand how important return options are to the consumer.
Our return policy is very simple. If you are not satisfied with the workmanship
or fit of your saddle you may return it for a full refund, or exchange
less shipping and handling within 10 days.
For a full refund of purchase price, we expect the saddle to be in excellent
condition, we also understand that to properly try or test ride the saddle
you have to go out and ride it. As long as the saddle shows no signs of
misuse or abuse there will be no penalty or a restocking FEE, and of course
No questions. A full refund, minus shipping, will follow after return of
the saddle in resalable condition. It is really very simple, when your
return a saddle, return it in the condition you would like to receive a
saddle if you were making a purchase!
Dealers return policies supersede the above return policy. Any
saddle ordered with out going thru the "Fit To Be Seen Form " process will
be non returnable . All custom changes added by customer will not
be returnable or refundable.
Warranty
Allegany Mountain Trail Saddles warrants to the original purchaser of
a saddle. For 5-years (as long as the original purchaser owns it), we will
cheerfully repair or replace a broken tree. This, of course, provides that
the saddle has not been subjected to misuse, negligence or accident. Shipping
charges to be paid by the purchaser.
Each saddle tree comes with a 5-year limited warranty to be free of
original defects, in material and workmanship in normal use from the date
of purchase. This warranty is expressly limited to the repair or replacement
of the saddle tree and Allegany Mountain Trail Saddles shall not be responsible
for any consequential damage or loss occasioned by the use of its products.
This warranty is void if the saddle is used in a commercial or rental application.
Please contact Allegany Mountain Trail Saddles prior to any return or warranty
service.
Allegany Mountain Trail Saddles warrants its custom saddles and tack,
to the original purchaser only, to be free of defects in materials and
workmanship for one (1) year from the date of purchase. Determination as
to whether a product is defective, or is not defective, is determined solely,
by Allegany Mountain Trail Saddles. Shipping to return a product to Allegany
Mountain Trail Saddles, for defective determination, is borne by the purchaser.
Freight to return the product to the purchaser is borne by Allegany Mountain
Trail Saddles, in the continental USA only. The company will repair or
replace, at it’s sole discretion, any product found by the company to be
defective, for use as intended, after return to, and examination by, Allegany
Mountain Trail Saddles. This LIMITED ONE YEAR WARRANTY does not cover incidental
damages or consequential damages caused by misuse, abuse, accident, or
neglect caused by any person(s) or thing(s), purchaser’s sole remedy being
repair or replacement, at the sole discretion of Allegany Mountain Trail
Saddles. Functional alteration of any kind, by the purchaser, dealer, or
other person(s), to the product specifically voids this warranty.
These warranties become null and void if you make any modifications
to the saddle.
We at Allegany Mountain Trail Saddles would also like to remind you
that there are inherent dangers in the sport of riding horses. Under no
circumstances will Allegany Mountain Trail Saddles be liable for any consequential
loss, cost, damage or injury arising from the use of any saddle or tack
sold. In using the products, you understand and agree to assume all risks
and hazards, including the possibility of injury to your horse, yourself
and others, that are inherent in this activity. Please be safe.
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